Frequently Asked Questions
We provide answers to the most commonly asked questions about Mecainfo products.
Only one person can use the Mecainfo VTS licence.
Yes, it is possible to upgrade at any time.
The platform is updated regularly.
You can purchase more packs directly from the Mecainfo Hotline page
No, Hotline inquiries are valid either with the Mecainfo VTS platform or in packs of 10, 25 or 50.
The Hotline is available in 10 languages.
More than 75 technicians and experts are at your service.
Monday to Friday from 8:30 a.m to 12:00 p.m and from 13:30 p.m to 17:00 p.m
The Mecainfo E-library is sold in 3 packs: 1, 2 and 4 users.
Yes, the courses are 100% certified.
Yes, certification is provided at the end of each course.
Our technical support team is available 24/7, you can contact us at any time by e-mail or by phone via the “Contact” tab.
Our technical support team is available 24/7, you can contact us at any time by e-mail or by phone via the “Contact” tab.
The minimum contract period is one year, however, payment can be made monthly.
Yes, the solutions are 100% online, so an internet connection is required.
